Jacky Chan*
Crafting User-Centric Designs, Delivered with Empathy
Your Designer for Digital Solutions & B2B SaaS. Helping companies to craft expressive and engaging solutions for their software needs. *Not the actor
Jacky Chan*
Crafting User-Centric Designs, Delivered with Empathy
Your Designer for Digital Solutions & B2B SaaS. Helping companies to craft expressive and engaging solutions for their software needs. *Not the actor
Tools which I use on a daily basis.
Tools which I use on a daily basis.
Adobe Creative Suite
Photoshop, After Effects, Premiere
SQL
Database Management, Queries and Data Analysis
Want to see me in action? View my Loom walkthroughs!
Here’s a curated set of videos showing how I approach UX/UI design, work with engineers, and solve real business problems with clarity and intent.
Want to see me in action? View my Loom walkthroughs!
Here’s a curated set of videos showing how I approach UX/UI design, work with engineers, and solve real business problems with clarity and intent.
"Jacky has an inspiring drive and I cannot recommend him enough"
"Jacky is a pleasure to work with"
"Jacky is just dang clever"
"Jacky has an inspiring drive and I cannot recommend him enough"
"Jacky is a pleasure to work with"
"Jacky is just dang clever"
Better viewing experience on Desktop
Better viewing experience on Desktop
Experience across Mobile & Web
Experience across Mobile & Web
Explore My Work
Explore My Work
My work blends innovative thinking and practical solutions, ensuring it is both engaging, effective and aligns with business objectives.
My work blends innovative thinking and practical solutions, ensuring it is both engaging, effective and aligns with business objectives.
Redesigning a BI Dashboard to drive Product Direction
With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.
Redesigning a BI Dashboard to drive Product Direction
With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.
Designing a product to tackle social anxiety
MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.
Designing a product to tackle social anxiety
MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.
Revitalising branding for Captain Bagrat
A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.
Revitalising branding for Captain Bagrat
A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.
Redesigning a BI Dashboard to drive Product Direction
With user-centered approach, the goal was to create an intuitive dashboard interface for effortless financial management while incorporating data visualisation leading to powerful insights.
User Interface (UI)
User Experience (UX)
Prototyping
Designing a product to tackle social anxiety
MusicLab takes a user-centered approach to provide a digital space that blends music therapy and community support, designed to reduce social anxiety in young people. The platform creates an intuitive, secure environment where users can connect, share, and find empathy, promoting mental well-being through the power of music.
User Interface (UI)
User Experience (UX)
User Research
Revitalising branding for Captain Bagrat
A complete rebranding project for Captain Bagrat Media Productions, focused on modernising the visual identity. The project included designing a refreshed logo, creating new branding materials, and overhauling the website to deliver a cohesive, dynamic aesthetic that aligns with the brand’s ethos.
Graphics Design
Branding
Iterative Design Proccess
Experience
Experience
Senior UX/CX Consultant
Senior UX/CX Consultant
SATORI
SATORI
Aug 2022 - Present
Aug 2022 - Present
Junior UX/UI Designer
Junior UX/UI Designer
Captain Bagrat
Captain Bagrat
Apr 2021 - Jul 2022
Apr 2021 - Jul 2022
Graphics Design Internship
Graphics Design Internship
Stone Digital
Stone Digital
Feb 2021 - Apr 2021
Feb 2021 - Apr 2021
Graduate Design Internship
Graduate Design Internship
Captain Bagrat
Captain Bagrat
Dec 2020 - Feb 2021
Dec 2020 - Feb 2021
Skills
UX Design
UI Design
Product Design
Consulting
Design Systems
Front-End Development
CRM
CX Design
Interaction Design
User Testing
Usability Testing
UX Research
B2B SaaS
Mentoring
No-Code
Web Design
+ More
+ More
Testimonials by Professionals
Testimonials by Professionals
Here are some commendations from colleagues and associates I've collaborated with. I've managed to incorporate a selection of cherished endorsements from past clients and peers.
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
I had the pleasure of working with Jacky at Satori, where he closely guided me on multiple client-facing projects.
Jacky exhibits exceptional skills in client relationship management and problem-solving, coupled with strong technical expertise. His ability to understand client needs and create customized solutions greatly enhanced our clients' satisfaction. Simultaneously, Jacky is a great team player, always ready to lend a helping hand to other team members and proactively organise team activities.
I highly recommend Jacky for any role that demands strategic thinking and a dedicated professional. He would be a valuable asset to an organisation.Terry S.
Digital Coordinator, GroupM
I'm pleased to recommend Jacky. He has demonstrated exceptional skill in User Experience and Web Design. His designs are intuitive, engaging, and aesthetically pleasing.
Jacky is a hardworking team player with a consistently positive attitude. He would be an outstanding asset to any team. I highly recommend him.Pranay K.
Digital Strategy Consultant, DPHI
Jacky has a humble serving character caring for the members of his team. Very admirable qualities in a future leader.
Soo R.
Senior Data Analyst, Avant Mutual
Jacky has been amazingly responsive, supportive and just dang clever
Annette W.
Head of Finance Operations, DPHI
Designer specialising in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
5 years
5 years
5 years
5 years
5 years
of professional experience.
Expertise extends to
B2B SaaS
B2B SaaS
B2B SaaS
B2B SaaS
B2B SaaS
enabling creation of
both aesthetically
pleasing and business aligned solutions.
Currently works as a
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
at SATORI.
Designer specialising in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
5 years
5 years
5 years
5 years
5 years
of professional experience.
Expertise extends to
B2B SaaS
B2B SaaS
B2B SaaS
B2B SaaS
B2B SaaS
enabling creation of
both aesthetically pleasing
and business aligned solutions.
Currently works as a
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
Senior UX/CX Consultant
at SATORI.
Process: Turning Ideas into Impact
Great design starts with a clear process. From discovery to execution, I follow a structured yet flexible approach that balances creativity with precision. Whether it’s user research, wireframing, or iterating based on feedback, I ensure every decision aligns with user needs and business goals.
The ideation phase where creativity meets strategy. I align user needs with business goals through brainstorming and exploration to uncover impactful opportunities.
The ideation phase where creativity meets strategy. I align user needs with business goals through brainstorming and exploration to uncover impactful opportunities.
Research and insights drive clarity. I analyse user needs, market trends, and design deliverables to ensure informed decision-making.
Research and insights drive clarity. I analyse user needs, market trends, and design deliverables to ensure informed decision-making.
Crafting intuitive experiences with purpose. I refine interactions, analyse behaviours, and shape designs that enhance usability and engagement.
Crafting intuitive experiences with purpose. I refine interactions, analyse behaviours, and shape designs that enhance usability and engagement.
From concept to reality. I define design patterns/systems, collaborate with developers, and ensure seamless execution through testing and iteration.
From concept to reality. I define design patterns/systems, collaborate with developers, and ensure seamless execution through testing and iteration.
Years experience
Years experience
5+
Projects completed
53
Connections made
1250+
Industries served
7
Common Queries Answered
Common Queries Answered
What is your design process?
My design process follows four key phases: Discover, Define, Develop, and Deliver. I start with research to understand user needs and business goals, then translate insights into wireframes and visual designs. Next, I build interactive prototypes to test usability and gather feedback. Finally, I refine and implement the design, ensuring a seamless user experience.
What is your design process?
What tools and software do you use for UX design?
What tools and software do you use for UX design?
How do you measure the success of your UX designs?
How do you measure the success of your UX designs?